How Secure Is My Password
If you’re using the original password generated by WordPress, it’s very secure albeit probably not easy to remember.
Passwords should be a combination of random letters, numbers and special characters. They are encrypted before being stored in the database so even if the database is hacked, they are not readable without first being decrypted.
As with any password, try and keep it safe and don’t give it to anyone.
We use an online password vault called Lastpass.com to save and encrypt our passwords to keep them safe. There are other password vaults available.
Recent Articles
My emails are not working
If your emails stop working it's very annoying, so here are some tips on how to see what the issue is: 1. First check the email on webmail, you should have been sent this link with your original email settings. If webmail is working for you, your ...
Terms and Conditions for raising tickets
We strongly believe in being up front beforehand so there are no misunderstandings or nasty surprises. We will update you with your tickets as soon as possible, both good and bad, so that you know we’re doing our best to reach your goals too. If ...
Clearing your browser cache
It’s one of the things we say the most. If we got paid a pound for every time we said it, I swear we’d be rich! So why do we say this so much and what actually is browser cache anyway? What is the browser cache? Every time we go on the internet, a ...
Resetting Permalinks
Error Cookies Are Blocked
If you get a message about cookies not being enabled (see attached screenshot) when trying to login to your website, please visit this link to see how you enable cookies for your browser https://codex.wordpress.org/Cookies On Chrome, you can also set ...
Opening Hours
We aim to answer all tickets within 24 working hours.
We do not provide 24/7 support. However, we will endeavour to answer you as quickly as possible if your issue is urgent.
The office is open Monday, Tues & Thursday, Friday (9.30am to 4.30pm). Wednesday Closed.