Please use this portal to submit all support requests. Raising a ticket will automatically register you on our system.
Please only submit one ticket per issue/question and give as much detail as you can, and if possible/appropriate upload a screenshot or example.
Unless otherwise agreed with us, please be aware that in raising a ticket you are agreeing to employ The Smart Bear to carry out the requested work and that a charge may be levied if not covered by a Bear Care Maintenance plan .
Is your problem a chargeable issue?